Opt-Out & Do Not Sell Request Process

You have the right to opt-out of the use and sale of your mobile device data. Please read about your options below.

Opt-Out Only from Kochava

To submit a request, provide at least one of the following: your Mobile Advertising ID (MAID), your email address, or your personal information. You may provide any combination. MAID requests are device-specific — if you have multiple devices, please submit each separately.

✓ Your request has been received.

Step 1 — Identify your data

How should we search for your data?

Select every option that applies. At least one is required.

Mobile Ad ID

Your device's advertising identifier (IDFA or GAID)

Email Address

Email associated with your account or device activity

Personal Info

Your full name and mailing address (all fields required)

Mobile Advertising ID

MAID * Do not enter your phone number Please enter a valid MAID in the format shown above.

Email Address

Email * Please enter a valid email address.

Personal Information

First name * Required.

Last name * Required.

Street address * Required.

City * Required.

State / Region * Required.

ZIP / Postal code * Required.

Country * Required.

Please complete all personal information fields — first and last name, address, city, state, ZIP, and country are all required.

Step 2 — Request Type

What would you like us to do?

Enter at least one identification method in Step 1. You will need to provide a valid email address to enable us notifying you after the request is complete.

Delete My Data + Opt Me Out
We'll delete all of your data we can find based on the information you provided, and opt you out of any future data collection.

Tell me what categories of data you found
We'll include a summary of data categories (e.g. device data, location, in-app events) in our response.

Send me a copy of any data you found
We'll prepare a data export and send it once you've verified your identity.

Step 3 — Verify and submit

By submitting, you certify you are the lawful owner of the device or data described above, or are acting as their authorized legal agent.

Opt-Out of All Ad Tracking on Your Device

If you're concerned about your mobile device data and tracking for ads personalization, we recommend reviewing the following documentation from Google and Apple. Details are provided on how you can adjust related privacy settings directly on your mobile device(s) that will prevent any use and sale of your device data across any company.

For Android Devices

View this Support Documentation

For iOS Devices

View this Support Documentation