Attribution is not just about paid media. With rising costs and dwindling conversion rates, marketers and advertisers are more motivated than ever to maximize “organic” traffic and owned media as first-class strategies for growth. Kochava holistic attribution means considering every possible user interaction to determine the true source for each install and in-app event. Why, as a marketer, would you go through the trouble to create compelling, well-timed content, only to end up paying a network for “driving” that install? Holistic attribution means that your efforts across your owned channels should be given the same attribution consideration as your paid channels.
Track Owned Campaigns with SmartLinkIn order to ensure that your owned campaigns are getting the credit they deserve, the first step is to track all your inbound campaigns including website calls to action, email, push, SMS and social. To track all of these channels with a single URL and ensure that your users have a smooth experience, set up a SmartLink for the campaign destination. SmartLinks dynamically redirect users to the app store or mobile web URL of your choosing, based on their device and demographic information. The simplest example is that when you send out an email with a CTA to download your app and the user clicks on their mobile device, they will be routed to the app store that corresponds with the platform of their device (iOS user to App Store and Android users to Play Store).
What about international campaigns? You can configure a SmartLink to redirect users to different destinations based on the device location. Conversely, if your app is not available in specific locales, you can configure your SmartLink to route users in that location to a landing page, to ensure their experience with your brand is positive.
Is your app only supported on newer operating systems? You can configure your SmartLink to redirect users with unsupported devices to a landing page inviting them to download your app when they upgrade their device, while ensuring that supported devices are routed directly to the appropriate store.
For users who have already installed your app, SmartLinks include deep linking capability. In this case, if an app is installed on a device, the user is taken directly to the desired in-app location. For users without the app installed, they are first taken to the appropriate store to download the app, then directed1 to the desired in-app location upon first launch.
Level the playing field with Fingerprint EqualizerIn the attribution world, waterfall prioritization of the winning click is based on both recency and match integrity. This model rewards publishers which are able to pass device ID on the click so that they can be matched on a deterministic basis. Fingerprint Equalizer allows you to define a time frame (configurable from 1 minute to 30 days) during which fingerprint matches are given the same priority as device-based matches, leveling the playing field for your owned campaigns. This allows SmartLink or other fingerprint-based traffic to prove its worth without losing by default based on the lack of a device ID.
Cross-promote your apps across your catalogIf you have an app portfolio greater than a single app, cross-promotion is another great way to leverage in-app real estate to get users to download more apps in your catalog. In this case, since the ad is served inside your app, you can direct users to the appropriate download location for their operating system.
Get credit for a great websiteIt’s easy to track when someone downloads your app by clicking a link on your site. But what about users who decide to go to the app store to download your app without clicking? As users become increasingly savvy at finding what they want, they are likely to download your app without ever having clicked on a link. By placing an impression-enabled pixel on each page of your site, you’ll be able to track users who visit your site and then download your app without clicking a link. Simply set the lookback window for view-through attribution and then see the results in the influencer report.
Measurement for every connected deviceAs the world of connected devices grows, marketers need to augment user activity on each device with activity across all devices. Kochava has the tools needed to measure and create a holistic view of user activity on any device.
The Unified Audience Platform combines connected devices into one encompassing picture. The better a marketer understands their audience, the more precise are their targeting and reengagement campaigns and the ability to scale.
From OTT devices, such as smart TVs, Roku, Amazon Fire Stick, and gaming consoles, smart homes and smart cars, to websites and mobile applications, the Unified Audience Platform is where marketers obtain the necessary data they need to create cohorts and new audiences and obtain a seamless picture of the user journey.
Over-the-Top (OTT): The next step in the evolution of connected devicesTelevisions have entered the realm of connected devices thanks to the rise of OTT devices linking the web to them. Marketers have recognized the shift and need ways to track users across all devices and platforms. This shift has become even more evident with addressable TV spend in the U.S. expected to grow from $890 million in 2016 to 2.17 billion in 2018. With this increased spending, comes the need to understand performance.
Set Top Boxes
Whatever the device, Kochava is ready with the Universal Audience Platform to help you plan, target, activate, measure and optimize your audience interaction across channels and devices, offering a truly comprehensive view of audience engagement in the OTT world.
Web SDK & IdentityLinkWeb SDK gives you the ability to seamlessly track user behavior in-browser, across devices and platforms, and leverage the power of the Unified Audience Platform for your browser-based audience engagement.
Web SDK treats your website as an app to track alongside your other apps in our Analytics dashboard. To enable true holistic measurement of your brand on the web or mobile, use IdentityLink to measure user activity on any platform to gain a truer picture of your users.
Through the combined use of the Kochava Web SDK and IdentityLink, measure users as they travel from the web to connected devices, and use this data to target them more efficiently in a reengagement campaign.
Once you’ve created a web app and have integrated the Web SDK, IdentityLink lets you associate an internal customer identifier with a user on any connected device. You can then analyze behavior for that user using a single identifier across devices to create a single view of app activity.
Kochava ties users across devices using a variety of identifying methods for any combination of user activity.
Track pre- and post-install events with Web SDK to see what your users were doing before they logged in or performed a conversion. For each tracker, define the most relevant action as your conversion event.
Through Web SDK and IdentityLink, Kochava retroactively attributes the conversion click to the appropriate device. With this method, Kochava tracks user activity across platforms back to the original publisher source. By tracking each device, marketers gain a holistic picture of their users for more precise retargeting or reengagement campaigns.
Audience AttributionAlong with deterministic methodologies, Kochava has developed probabilistic cross-device algorithms to further extend the picture of your marketing efforts. For instance, Proximity Identification can group multiple devices based on location. Proximity Identification delivers new insights into how users interact and influence one another. This is an important step in creating a comprehensive picture of user behavior and the true impact of user acquisition and reengagement campaigns.
Proximity Identification can be used for deeper levels of targeting to increase ad spend ROI by identifying the primary influencer in a household, or reduce wasted ad spend through negative targeting. For example, once a user of a subscription video company registers an account, they usually share the same account within their household. Thus, once one user is attributed, the company can avoid wasting money targeting other household devices, knowing that the app will be downloaded onto the other devices “organically” and the user ID will be shared among them. Conversely, an advertiser can spend more to acquire a primary influencer knowing that they drive higher than average “organic” lift within that household.
This data becomes even more powerful when you enrich your existing customer and household datasets via the Kochava Collective to understand patterns such as app affinity, app usage, and precision GPS location data.
The Unified Audience Platform: Connecting devices for one holistic viewMeasure OTT and web apps in the Analytics dashboard as you would for any other app. Find out where your users are, how far they’ve proceeded through the funnel, and whether they are returning users, among other facets of their journey. This dashboard is the keystone to your marketing analysis and should be the next stop after setting up tracking with OTT or web apps.
As the evolution of connected devices continues, you can be sure that Kochava has already designed a way to measure it. The Unified Audience Platform is the only solution for holistic measurement of app campaigns on connected devices.